QUESTIONS? Send us a message on Twitter or Facebook!
Children under the age of 13 must be accompanied by an adult at all times. Adult supervision is considered to be someone at least 18.
Accessibility
Is the exhibition accessible for disabled patrons?
Yes, both the exhibition and Discovery Times Square are accessible for disabled patrons. Wheelchairs, elevators, and disabled restroom facilities are available for those requiring assistance.
Are wheelchairs permitted inside the exhibition?
Yes, wheelchairs are permitted inside the exhibition. A limited number of wheelchairs are available on a first-come, first-served basis for visitors to borrow during their visit, and these can be requested at the coat check.
Are strollers permitted inside the exhibition?
Strollers are not permitted inside the exhibition and must be checked prior to entering at the complimentary coat check pending availability.
What services are available for disabled patrons?
Transcripts of the audio guide are available for visitors who are hearing-impaired and all videos have open-captioning.
Planning Your Visit
What are the hours of the exhibition?
Discovery Times Square is open 7 days a week.
DISCOVERY TIMES SQUARE HOURS:
Sunday - Thursday: 10am - 8pm
(Box office closes at 7pm)
Friday - Saturday: 10am - 9pm
(Box office closes at 8pm)
Please note last entry is 60 minutes prior to closing.
Please be advised that school tour hours are: Monday - Friday, 10am - 1pm.
When you purchase tickets, they are stamped with a specific entry time. If you miss your slot, we will make every effort to accommodate you at the next available.
Special holiday hours apply. Check Visitor Info for details and updates.
How long does it take to see the exhibition?
The average visit through the exhibitions is 60 minutes for CSI:The Experience and 60-90 minutes for Dead Sea Scrolls:The Exhibition. Both exhibitions are in a self-guided manner. On some weekends and holidays the experience may be longer.
Is there an audio guide for the exhibition?
Yes, there is an audio tour available for Dead Sea Scrolls.
Is photography permitted in the exhibition?
Unfortunately, photography or videography of any nature is not permitted in the exhibition.
Are food and drinks permitted in the exhibition?
No food or drink is permitted inside the exhibition.
Ticketing
Why do I need to purchase tickets for a specific time?
Advance purchase is recommended due to high demand for the exhibition. When you purchase your tickets, you will be asked to choose a date and time you would like to see the exhibition. For example, if you purchase tickets for August 23, 2011 at 10:00 a.m., you will enter between 10:00 a.m. and 10:30 a.m. This half-hour window allows us to manage the number of people in the exhibition at any given time to ensure all guests have a smooth experience.
How long should I expect to wait in line?
Guests may begin lining up for the exhibition 10 minutes prior to their ticketed time. It takes approximately 30 minutes to admit all ticket-holders for one timeslot when we are at full capacity. On some weekends and holidays the experience may be longer.
Can I enter and exit the exhibition more than once with my ticket?
No re-entries are allowed. Tickets are for one entry per person only. Used tickets will show as such in our system to prevent re-entry, so a guest should be certain to purchase tickets from an official outlet.
How much are tickets?
Ticket prices for the general public for either exhibition range from $19.50 to $27.00 not including fees and NY sales tax. Discounts apply for youth and senior tickets.
For all groups of 15 or more and school group sales, please contact one of the ticketing agencies below:
Discovery Times Square Groups: 646.619.8625
Tickets For Groups: 800-840-1157 / www.ticketsforgroups.com